Following completion of interviews,  a panel may formed, the duration of which is at the discretion of  LOETB. While a panel remains in force, offers of temporary or permanent employment may be made subject to confirmation of qualifications and satisfying clauses in relation to health, character, or other requirements of the particular post. Persons to whom an offer of employment is made must take up duty within 1 month from the date of offer, or such extended period as the LOETB may agree, otherwise, the LOETB may decide not to appoint them.

The person appointed to the above post will be required to show evidence of the following competencies:

Team Work: 

• Shows respect for colleagues and co-workers
• Develops and maintains good working relationships with others, sharing information and

knowledge, as appropriate

• Offers own ideas and perspectives
• Understands own role in the team, making every effort to play his/her part

Information Management/Processing:

• Approaches and delivers all work in a thorough and organised manner
• Follows procedures and protocols, understanding their value and the rationale behind them
• Keeps high quality records that are easy for others to understand
• Draws appropriate conclusions from information
• Suggests new ways of doing things better and more efficiently
• Is comfortable working with different types of information, e.g. written, numerical, charts,

and carries out calculations such as arithmetic, percentages etc

Delivery of Results:

• Takes responsibility for work and sees it through to the appropriate next level
• Completes work in a timely manner
• Adapts quickly to new ways of doing things
• Checks all work thoroughly to ensure it is completed to a high standard and learns from mistakes
• Writes with correct grammar and spelling and draws reasonable conclusions from written instructions
• Identifies and appreciates the urgency and importance of different tasks
• Demonstrates initiative and flexibility in ensuring work is delivered
• Is self-reliant and uses judgement on when to ask manager or colleagues for guidance

Customer Service & Communication Skills:

• Actively listens to others and tries to understand their perspectives/requirements/needs
• Understands the steps or processes that customers must go through and can clearly explain these
• Is respectful, courteous and professional, remaining composed, even in challenging circumstances
• Can be firm when necessary and communicate with confidence and authority
• Communicates clearly and fluently when speaking and in writing